Heatmap of responses

Click on circles to see full response

Responses by Economic Region (as defined by the 2016 Census)

Responses

20 questions were posed as part of this exercise. These are summarized below.
For some questions, all responses were added.
 

1. Choose your language / Choisissez votre langue

English 1256
français 471
NA 2

3. Other than this, when was the last time you contacted or were contacted by a Measurement Canada representative?

NA 1269
1 to 2 years 135
6 months to 1 year 122
2 to 5 years 85
Within the last 6 months 72
Greater than 5 years 46

Note the significant amount of people who completed the survey but chose not to respond to this question. The graph below shows the proportion of the counts excluding the NA’s

4. As defined in the Weights and Measures Act, TRADE is considered as: The selling, purchasing, exchanging, consigning, leasing or providing of any commodity, right, facility or service on the basis of measure and includes the business of providing facilities for measuring. Does this definition apply to the transactions occurring in your business?

Yes 1642
No 69
NA 18

5. An authorized service provider (ASP) is an organization recognized by Measurement Canada to inspect and certify measuring devices. All ASPs must complete training and meet strict criteria before they can do so. Who do you use to inspect your devices?

Authorized Service Provider (ASP) 1305
Measurement Canada (MC) 197
No one / Don’t know 113
Authorized Service Provider (ASP), Measurement Canada (MC) 92
NA 17
Authorized Service Provider (ASP), No one / Don’t know 3
Measurement Canada (MC), No one / Don’t know 2

6. For the purposes of this survey, REMOTE LOCATION is defined as: A business that is not easily accessible and therefore provides challenges and/or prohibitive costs for testing the device, including distance, transportation of test equipment or handling of test product. Does your business fit this definition of a remote location?

Yes 908
No 791
NA 30

7. Please describe your principal business line(s)

Temporarily removed these responses

8. What type of weighing (scales) or measuring devices (petroleum dispensers, metering devices or other) do you use in trade? Please check all that apply.

Scale - Including Point of Sale, platform, crane, vehicle and railway scale 825
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute 478
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Fuel Dispenser - self contained unit delivering up to 90 Litres per minute 128
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute 97
Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute 69
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute 44
NA 39
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute 30
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Bulkweigher 2
Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute, Bulk Trucks 1
Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute, smith meters 400 to 2200 liters per minute 1
Bulk Liquid Meter - Positive Displacement, Mass Flow and others delivering over 90 Litres per minute, We provide propane to all Co-op Retails for bottle Plants that have Dispensers and Scales but we only have Bulk Liquid Meters on our delivery units. 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, air pump 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, balance pour remplissage de propane 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, deli meat scale 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Dry Fertilizer and Seed scales 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, manually dip tanks 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Propane cylinder dispenser 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, propane dispenser, scale 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Scale for propane cylinders 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Sclae for propane fill, auto pronane fill with dispenser 1
Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, UHS dispensers capable of delivering up to 225 Lpm 1
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Dispensers- Retail Temp. Comp. 45.0LPM 1
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Fuel Dispenser - self contained unit delivering up to 90 Litres per minute, Pompe haut débit 120 ltres/minutes 1
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, NH3 Dry Fertilizer 1
Scale - Including Point of Sale, platform, crane, vehicle and railway scale, Séraphin 1

9. When operational, please estimate how may times a day that you measure product using any / all of the devices listed above?

Greater than 25 transactions a day using a measuring device 932
0 to 5 times a day 360
11 to 25 times a day 219
6 to 10 times a day 166
NA 52

10. Are there other establishments in your trade sector, or with the same device types, that operate in the same general area as your establishment?

Yes 1163
No 537
NA 29

11. Do you trade in the following sectors (please check all that apply)

Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products 457
Retail Food - retail sale of food (direct to consumer) 387
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer) 241
Grain and Field crops - wheat, beans, grains, hay and forage 210
Forestry - logs, trees, wood by-products and paper 96
Fishing - wholesale fish, fish products and seafood (not direct to consumer) 49
NA 44
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 40
Retail Food - retail sale of food (direct to consumer), Fishing - wholesale fish, fish products and seafood (not direct to consumer) 22
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream 21
Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 16
Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage 14
Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc 11
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 9
Dairy - wholesale trade of dairy products including raw milk and cream 6
Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream 6
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Grain and Field crops - wheat, beans, grains, hay and forage 5
Grain and Field crops - wheat, beans, grains, hay and forage, Fertilizer 4
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Fishing - wholesale fish, fish products and seafood (not direct to consumer), Forestry - logs, trees, wood by-products and paper, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 4
Grain and Field crops - wheat, beans, grains, hay and forage, fertilizer 3
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Forestry - logs, trees, wood by-products and paper 3
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage 3
Forestry - logs, trees, wood by-products and paper, Grain and Field crops - wheat, beans, grains, hay and forage 2
Grain and Field crops - wheat, beans, grains, hay and forage, Dairy - wholesale trade of dairy products including raw milk and cream 2
Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage, Dairy - wholesale trade of dairy products including raw milk and cream 2
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, aviation fuels 2
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 2
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 2
Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers, Federated Co-op Propane Department delivers to All co-op relail and to the retail’s customers on behalf of the retail. 1
Forestry - logs, trees, wood by-products and paper, Aviation 1
Forestry - logs, trees, wood by-products and paper, Grain and Field crops - wheat, beans, grains, hay and forage, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 1
Forestry - logs, trees, wood by-products and paper, Misc hardware sold by weight (screws, nuts, bolts etc) 1
Forestry - logs, trees, wood by-products and paper, service de carburant diesel 1
Grain and Field crops - wheat, beans, grains, hay and forage, Animal Feed 1
Grain and Field crops - wheat, beans, grains, hay and forage, Bulk Feed Sales 1
Grain and Field crops - wheat, beans, grains, hay and forage, bulk fertilizer 1
Grain and Field crops - wheat, beans, grains, hay and forage, bulk fertilizer and chemical and seed 1
Grain and Field crops - wheat, beans, grains, hay and forage, Bulk Seed 1
Grain and Field crops - wheat, beans, grains, hay and forage, Crop inputs 1
Grain and Field crops - wheat, beans, grains, hay and forage, Dairy - wholesale trade of dairy products including raw milk and cream, Retail Feed to livestock 1
Grain and Field crops - wheat, beans, grains, hay and forage, flour milling 1
Grain and Field crops - wheat, beans, grains, hay and forage, livestock, (hogs, cattle) 1
Grain and Field crops - wheat, beans, grains, hay and forage, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc 1
Grain and Field crops - wheat, beans, grains, hay and forage, NH3 1
Grain and Field crops - wheat, beans, grains, hay and forage, Pellet Manufacturing 1
Grain and Field crops - wheat, beans, grains, hay and forage, pesé des animaux vivant volailles 1
Grain and Field crops - wheat, beans, grains, hay and forage, Seed Corn, Seed Soybeans, and Forage Seed 1
Retail Food - retail sale of food (direct to consumer), autocueillette de petits fruits 1
Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream, wholesale dairy to retail stores 1
Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream, wholesale food to distributors 1
Retail Food - retail sale of food (direct to consumer), Eggs 1
Retail Food - retail sale of food (direct to consumer), fish sales yes, but direct to the consumer 1
Retail Food - retail sale of food (direct to consumer), Fishing - wholesale fish, fish products and seafood (not direct to consumer), Institutional Sales 1
Retail Food - retail sale of food (direct to consumer), Forestry - logs, trees, wood by-products and paper 1
Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage, Animal Feed 1
Retail Food - retail sale of food (direct to consumer), produits laitier (fromage a la coupe) au details 1
Retail Food - retail sale of food (direct to consumer), Wholesale food 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, AIRLINE 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Bulk Pellets Biomass industry 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Cafe, prepared food 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, canada post 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Card lock - Diesel Fuel, Def Fuel for Trucks 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Convenience store item 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Fertilizer 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Fishing - wholesale fish, fish products and seafood (not direct to consumer), Forestry - logs, trees, wood by-products and paper, Dairy - wholesale trade of dairy products including raw milk and cream 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, fishing supplies and live bait 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Forestry - logs, trees, wood by-products and paper, Grain and Field crops - wheat, beans, grains, hay and forage, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Gas bar essence / diesel seulement 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Grain and Field crops - wheat, beans, grains, hay and forage, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Grain and Field crops - wheat, beans, grains, hay and forage, Dry Fertilizer 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Grain and Field crops - wheat, beans, grains, hay and forage, Fertilizer bulk 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, hardware 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Hardware/nails/screws 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Marine fuel 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Notre entreprise est une station service avec dépanneur 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, pesé de bagages pour vols commerciaux 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Purolator packages 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Bulk nails, screws, rope. 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Bulk water sales from 3.78L to 13.9L in customer containers 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Dairy - wholesale trade of dairy products including raw milk and cream, vente de permis chasse et peche , station d enregistrement 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers, Propane Scales 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Fishing - wholesale fish, fish products and seafood (not direct to consumer) 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Fishing - wholesale fish, fish products and seafood (not direct to consumer), Forestry - logs, trees, wood by-products and paper, Grain and Field crops - wheat, beans, grains, hay and forage, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Forestry - logs, trees, wood by-products and paper 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Forestry - logs, trees, wood by-products and paper, Dairy - wholesale trade of dairy products including raw milk and cream, Downstream Petroleum - liquid products sold to wholesalers, commercial customers, retailers 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Forestry - logs, trees, wood by-products and paper, Grain and Field crops - wheat, beans, grains, hay and forage, Mining - wholesale mining products such as metal, peat, stone, salt, coal, etc 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), Grain and Field crops - wheat, beans, grains, hay and forage, Dairy - wholesale trade of dairy products including raw milk and cream 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Retail Food - retail sale of food (direct to consumer), station de gaz et produits pour le dépanneur 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Scedulled air service and air charter service (baggage and cargo weights) 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, snacks - chocolate bars, chips 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Taxi aérien 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, Tourism 1
Retail Petroleum - retail sale of gas, diesel fuel, propane and other liquid petroleum products, vente de fil électrique et corde au pieds 1

12. At the present time, device owners are required to have their scales, gas pumps and other weighing and measuring equipment inspected within a prescribed mandatory inspection frequency in eight sectors: dairy, downstream petroleum, fishing, forestry, grain and field crops, mining, retail food, and retail petroleum. Are the devices you operate inspected within the required frequency?

Yes 1572
Maybe / I don’t know 80
No 42
NA 21
Yes, Maybe / I don’t know 8
Yes, No 4
No, Maybe / I don’t know 2

13. Describe what procedures (if any) you have to check that your devices are accurate and how often?

Temporarily removed these responses

14. What obstacles have you faced when trying to get your devices inspected?

NA 813
Cost prohibitive (greater than 10% of profit over device) 200
Seasonal operations - limited time to get inspection 137
No ASP available to inspect my device 92
ASP unwilling to travel to my location 77
Transportation challenges (eg. no road access) 44
Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 39
ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 19
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device) 19
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection 19
No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device) 18
No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 17
Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 15
No ASP available to inspect my device, ASP unwilling to travel to my location 12
Seasonal operations - limited time to get inspection, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 11
Transportation challenges (eg. no road access), No ASP available to inspect my device 9
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device) 9
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device) 8
No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 5
Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 5
Seasonal operations - limited time to get inspection, No ASP available to inspect my device 5
Transportation challenges (eg. no road access), ASP unwilling to travel to my location 5
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 5
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 4
Transportation challenges (eg. no road access), No ASP available to inspect my device, ASP unwilling to travel to my location 4
Transportation challenges (eg. no road access), No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device) 4
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 4
No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 3
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location 3
Transportation challenges (eg. no road access), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 3
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 3
ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Eloignement 2
ASP unwilling to travel to my location, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 2
Seasonal operations - limited time to get inspection, Not yet due for inspection 2
Transportation challenges (eg. no road access), No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 2
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 2
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 2
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location 2
ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), ASP not interpreting the act correctly. ASP can’t figure out how to test meters at the end of a dock that moves up and down with the tide. ASP does not give us the option to send meters away. I would be happy to do that. 1
ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), The cost of inspection compared to volume sold makes it not worth the effort - 1
ASP unwilling to travel to my location, COVID-19 1
ASP unwilling to travel to my location, I have had my scale checked by ASP, it passed, but ASP didn’t submit info to Measurements Canada. I had receipt, report, everything when government guys came. ASPs in this area have a bit of “no compete” policy so I have gone to an out of province ASP… costs more money, but they are prompt and efficient. Previous ASP would drive in 7pm, 20 minutes later leave and submit $1200 bill. BS treatment for small business. 1
ASP unwilling to travel to my location, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), The inspectors are over 3 hours away 1 way.. 1
ASP unwilling to travel to my location, time it takes to get service from the lower maniland BC 1
ASP unwilling to travel to my location, Travel distance 1
ASP unwilling to travel to my location, We sometimes have to wait for service 1
Cost prohibitive (greater than 10% of profit over device), A new retail computing scale is more economical than the cost of a Lower Mainland service coming to the Sunshine Coast. 1
Cost prohibitive (greater than 10% of profit over device), aucun fournisseur de service local , frais de déplacements facturés très élevés 1
Cost prohibitive (greater than 10% of profit over device), customer does not want to pay for calibration costs 1
Cost prohibitive (greater than 10% of profit over device), Down time when shipping crane scale to Vancouver for annual calibration 1
Cost prohibitive (greater than 10% of profit over device), Ferry travel 1
Cost prohibitive (greater than 10% of profit over device), for on site inspection cost is very prohibitive and send device to Winnipeg or Thunder Bay costs in transport and down time of device 1
Cost prohibitive (greater than 10% of profit over device), Remote location, lots of kilometres charged because how far it is from any ASP 1
Cost prohibitive (greater than 10% of profit over device), Restriction - report de l’inspection du a la Covid 19 1
Cost prohibitive (greater than 10% of profit over device), The cost is high given the frequency - Many propane retailers that we supply have chosen to discontinue their propane autodispensing activities due to compliance costs 1
Cost prohibitive (greater than 10% of profit over device), The regulation that isn’t actually based on the device being inspected. 1
Cost prohibitive (greater than 10% of profit over device), they come from Nanaimo, so extra cost for travel time 1
Cost prohibitive (greater than 10% of profit over device), very expensive 1
Cost prohibitive (greater than 10% of profit over device), Very expensive to get a qualified company to perform the tests, 1
Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), cost for ASP to come to us very costly 1
Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), la vérification pour RBQ coûte cher et fait intervenir deux FSA 1
Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Météo 1
Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), store cannot operate without scale while it is being inspected. 1
No ASP available to inspect my device, ASP limited for our area 1
No ASP available to inspect my device, ASP unwilling to travel to my location, ASP Don’t have techs to come when needed Not enough trained works, 1
No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Some providers have not returned inquires at all. 1
No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Covid 19 1
No ASP available to inspect my device, et pas toujours disponible trop loin pour eux 1
No ASP available to inspect my device, Finding an ASP then they stop doing small scales. Had weights and measurements through Canada Post once. 1
No ASP available to inspect my device, Have to send device by mail to be inspected–risk ruining the device 1
No ASP available to inspect my device, huge costs associated with travel and accommodations as there is no one local 1
No ASP available to inspect my device, I will take it get it inspected when it’s due 1
No ASP available to inspect my device, La premiere inspection a ete faite a Vancouver lors de l’achat de la balance, la prochaine inspection sera en Mars 2023 et je ne sais pas ou aller pour cela. 1
No ASP available to inspect my device, shipping cost, downtime 1
No ASP available to inspect my device, there is only one location that can test scale system in Ontario 1
No ASP available to inspect my device, Too few capable of doing inspections and have difficulty getting someone willing to travel the distance to do it. 1
Seasonal operations - limited time to get inspection, ASP not responsive to small retailer like us, low on their priority list. 1
Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, cost - we try to work with other regional gas stations to share the travel costs; but the alignment of testing doesn’t always work out. 1
Seasonal operations - limited time to get inspection, Cost also a factor. Seasonal 1
Seasonal operations - limited time to get inspection, COST COST COST - I already know my scale is accurate (based on the description above) But I am FORCED to pay anyways. 1
Seasonal operations - limited time to get inspection, cost of the inspection with travel 1
Seasonal operations - limited time to get inspection, cost of travel to some of my locations 1
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), An ASP technician needs to travel 650 km to location 1
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Doit attendre disponibilité d’un contracteur attitré par mesure canada 1
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), Paying transportation fees for ASPs to come 1
Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), we use our scales only a few times a year, some not at all between re-certs. 1
Seasonal operations - limited time to get inspection, COUT DU A LA DISTANCE 1
Seasonal operations - limited time to get inspection, dans la région de Megantic je dois envoyé les camions chez Pro-Par a sherbrooke 1
Seasonal operations - limited time to get inspection, Distance - Have road access, but still a long distance from any ASP. 1
Seasonal operations - limited time to get inspection, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Getting an ASP instead of a junior inspector. 1
Seasonal operations - limited time to get inspection, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), we have a platform scale that requires confined space entry 1
Seasonal operations - limited time to get inspection, It is diff 1
Seasonal operations - limited time to get inspection, Je doit aller porter mon appareil chez les inspecteur un délais de deux jours par appareil je doit donc faire plusieurs fois le chemin pour faire inspecter mes appareil et les coût d’inspection sont exagéré selon moi 1
Seasonal operations - limited time to get inspection, lack of authorized testers 1
Seasonal operations - limited time to get inspection, Le FSA est commandé depuis plus d’un an mais n’a pas suffisamment de temps de venir chez moi. Il est le seul dans des limites raisonnable. 1
Seasonal operations - limited time to get inspection, logistics of organizing equipment, remote power sources, scheduling 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device) 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), shortage of ASP’s in our area and the industry 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Pas d’opérateur car travail saisonnier 1
Seasonal operations - limited time to get inspection, Retard dû à la Covid-19. 1
Seasonal operations - limited time to get inspection, Road weight restrictions play havoc some springs. We work around it. 1
Seasonal operations - limited time to get inspection, Travel costs for inspections 1
Seasonal operations - limited time to get inspection, Trying to have heavy enough equipment to properly test the scales. 1
Seasonal operations - limited time to get inspection, We have no obstacles. We call, They come. 1
Transportation challenges (eg. no road access), ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device) 1
Transportation challenges (eg. no road access), ASP unwilling to travel to my location, The ASP available are only interested in making one trip to all tanks in the given region. This makes it difficult to have the inspection done every two years on the due dates specified. 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), cost of inspection is double the cost to purchase 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), Distance 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), In transportation, there is a risk that the scale will be mishandled (package dropped or handled roughly) and calibration 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), Personne de disponible ds notre région (Abitibi-Témiscamingue) donc c’est quelqu’un de l’ontario qui vient (frais élevé du au déplacement a plus de 400km) 1
Transportation challenges (eg. no road access), Cost prohibitive (greater than 10% of profit over device), Whale Cove NU is a Fly in ONLY community, most weighing devices are not portable and must be calibrated on site 1
Transportation challenges (eg. no road access), COVID-19 1
Transportation challenges (eg. no road access), Flight for each type of inspector is more than $750, plus accomodation and food. Scales likey too delicate to ship for calibration. 1
Transportation challenges (eg. no road access), I must take my scales to ASP - they are 4 hours drive away from my ranch. 1
Transportation challenges (eg. no road access), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Pour inspecter mon site c’est assez dispendieux vu l’éloignement 1
Transportation challenges (eg. no road access), le temps alloué très long pour réparation à l’extérieur 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Inconvenient and cost prohibited to take to inspection location over 5 hours away 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, ASP unwilling to travel to my location, Trying to schedule a like business at the same time to share travel costs 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, Takes at least a week or two to get service if needed 1
Transportation challenges (eg. no road access), No ASP available to inspect my device, the closest ASP is 7 hours away. 1
Transportation challenges (eg. no road access), no scale for resales for 3 to4 days while being inspected 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect), Almost no certified crane scales available for purchase in Canada. 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, ASP unwilling to travel to my location, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, Cost prohibitive (greater than 10% of profit over device), Travel costs to get to our area are extremely high 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, Étant a 2000 km de Montréal le cout est énorme pour faire venir un inspecteur accrédité par mesure canada 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, ASP unwilling to travel to my location, Cost prohibitive (greater than 10% of profit over device), Transfer et manutention du produit laitier, perte de produit lors des vérifications. Perte de l’équipement pour le temps de la validation (6hrs par équipement) 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Cost prohibitive (greater than 10% of profit over device), Price on this service is ridiculous. When weights and measures canada did inspections they placed a known weight on a scale and said “valid” or “in need of calibration”. I really don’t understand why they don’t come by every 2 years charge $100.00 for that 5 minute service and go on to service another 9 outlets in the same area that day. 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, Inspection challenges (eg: returning fuel to storage, too much down time needed to inspect) 1
Transportation challenges (eg. no road access), Seasonal operations - limited time to get inspection, No ASP available to inspect my device, issues with tracking location or meter as equipment is mobile and can be moved prior to requiring inspection. when notification comes in we sometimes do not know what equipment is being notified as Measurment Canada only refers to meter serial number. we track tank serial numbers 1
Transportation challenges (eg. no road access), travel by ferry required for ASP, expensive travel costs, maybe hotel 1

15. Is your device is portable and therefore possible to send away for inspection?

Not portable 1189
Portable but I do not send it away. 262
Portable - I send it away for repairs and/or certification. 156
NA 49
Not portable, Portable but I do not send it away. 38
Not portable, Portable - I send it away for repairs and/or certification. 20
Portable - I send it away for repairs and/or certification., Portable but I do not send it away. 10
Not portable, Portable - I send it away for repairs and/or certification., Portable but I do not send it away. 5

16. As part of this study, we’d like to know your concerns and recommendations for ensuring devices in remote locations meet the regulatory requirements for mandatory re-verification. Please let us know of any other considerations that you feel are important. (eg. time between inspections, costs, availability of ASP)

Temporarily removed these responses

Items 17, 18, and 19 skipped (in this report) as they contain personal information

20. Would you like a Measurement Canada Official to contact you regarding this feedback?

No 1373
Yes 300
NA 56